Privacy Policy

Roboto Coding Academy Pte Ltd  |  Last updated: April 2026  |  Effective: April 2026

Your privacy matters to us. This policy explains what personal data Roboto Coding Academy collects when you use our website, programmes, and services — and how we protect it in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).

1. Who we are

Roboto Coding Academy Pte Ltd ("Roboto", "we", "our", or "us") is a coding and robotics enrichment academy based in Singapore, operating at our Novena, Orchard, and Tampines centres. We are an IMDA Authorized Education Partner and serve students aged 6 to 16 through weekly classes, holiday camps, and competition preparation programmes.

This Privacy Policy governs personal data collected through our website at www.roboto.sg, our enrolment and registration processes, and our communications with students, parents, and guardians.

2. Information we collect

We collect information in the following ways:

Information you provide to us directly:

• Parent or guardian name, email address, and mobile number
• Student name, age, date of birth, and school
• Payment and billing information (processed securely via our payment provider)
• Enquiry, feedback, or contact form submissions
• Media consent for photography and videography at classes or events

Information collected automatically:

• Browser type, device type, and IP address
• Pages visited, time spent, and referral sources
• Cookies and similar tracking technologies (see Section 5)

Information from third parties:

• Referrals from partner schools or organisations
• Social media interactions (e.g. Facebook, Instagram) where you engage with our pages

3. How we use your information

We use the personal data we collect for the following purposes:

• To process enrolments, registrations, and free trial bookings
• To communicate class schedules, make-up lessons, and programme updates
• To process payments and issue receipts
• To respond to enquiries and provide customer support
• To send newsletters, promotions, and programme information (you may opt out at any time)
• To improve our website, curriculum, and services
• To comply with applicable laws and regulations, including PDPA
• To use photos or videos of students in marketing materials where consent has been given

We will not use your personal data for purposes other than those stated above without your prior consent.

4. Disclosure of information

We do not sell, rent, or trade your personal data. We may share information only in the following circumstances:

• Service providers: Trusted third-party vendors who assist us in operating our website and delivering our services (e.g. payment processors, email service providers, scheduling tools). These parties are contractually bound to keep data confidential.
• Government or regulatory bodies: When required by law, court order, or in cooperation with regulatory authorities in Singapore.
• Partner schools and organisations: Only where you have given explicit consent as part of a jointly delivered programme (e.g. IMDA-funded school programmes).
• Business transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you in advance.

5. Cookies & tracking

Our website uses cookies to enhance your browsing experience and help us understand how visitors use the site. Cookies we use include:

• Essential cookies: Necessary for the website to function (e.g. session management).
• Analytics cookies: We use Google Analytics to understand traffic patterns and improve our content. Data is aggregated and anonymised.
• Marketing cookies: Used by platforms such as Facebook Pixel to show relevant ads and measure campaign effectiveness.

You may disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality. By continuing to use our website, you consent to our use of cookies as described above.

6. Data retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Enrolment and student records are retained for up to 7 years after the last date of enrolment, in line with standard business and tax record requirements.
• Marketing contact lists are maintained until you opt out or request deletion.
• Website analytics data is retained for up to 26 months.

After the retention period expires, data is securely deleted or anonymised.

7. Your rights & choices

Under the PDPA, you have the right to:

• Access: the personal data we hold about you or your child
• Correct: any inaccurate or outdated personal data
• Withdraw consent: for us to collect, use, or disclose your personal data (subject to legal obligations)
• Opt out: of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly

To exercise any of these rights, please contact our Data Protection Officer at the details in Section 11. We will respond to your request within 30 days.

8. Children's privacy

Our programmes are designed for children aged 6 to 16. We collect children's personal data only from their parents or legal guardians, and only to the extent necessary to deliver our educational services.

We do not knowingly allow children to submit personal data directly through our website without parental involvement. If you believe your child's data has been provided to us without your consent, please contact us immediately and we will take appropriate action.

9. Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect data against unauthorised access, loss, alteration, or disclosure. These include:

• SSL encryption on our website
• Restricted access to personal data on a need-to-know basis
• Regular review of our data handling practices

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorised use of your information.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email.

We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

11. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

© 2026 Roboto Coding Academy Pte Ltd. All rights reserved. This Privacy Policy is governed by the laws of the Republic of Singapore.